J.D. Power’s 2013 Smartphone Satisfaction Survey

Apple easily won the survey, for the ninth time in a row. Last year, them and HTC were the only ones above the industry average; this year, Apple was alone in that regard. Nokia improved a lot, thanks to their Windows phone, and it, Samsung, Motorola and HTC were virtually tied for second place. Way down at the bottom, LG and Blackberry.

2013 U.S. Wireless Smartphone Satisfaction Study by J.D. Power

 

The survey asks people who have had their smartphone for less than a year to rate it based on performance, physical design, features, and ease of operation.

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From J.D. Power, via iMore

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